Dear Lilian,

We would like to make use of this opportunity to thank you for leading the very interesting Young Entrepreneur section of Bencham Shanghai evening regarding multi-cultural communications.
A few of the tips suggested we have already put into use here at Pactics, like providing more surrounding information regarding a sample/project to our workers for them to know what they are exactly making. Results have been pretty good so far.

Paula and I will also make sure that also our Chinese colleague, Rick, will get the link to the blog, also from his Chinese point of view he really enjoyed the evening and has come across a few things he did not yet know about us Western people.

Paula, Rick and Diederik Damen

Pactics Shanghai